FAQ

Customer Service Hours

7 days a week - 10am to 7pm

 

Production Hours

Monday 1:30pm to 10:30pm

Tuesday 1:30pm to 10:30pm

Wednesday 1:30pm to 10:30pm

Thursday 1:30pm to 10:30pm

Friday 10am to 10:30pm

Saturday 10am to 10:30pm

Sunday 10am to 10:30pm

*Please note that we currently do not accept walk-ins.

*For an In-Shop visit please call customer service to make an appointment.

 

FAQ’s

Do you offer kydex thicker than .06?

Yes, if you wish to have a thicker kydex used on your order please call our customer service.

Are your products made by hand?

Yes, all products are made by hand or hand operated tools. We have absolutely no automation which allows a personal touch to your items.

I am in a hurry to receive my order. Can you fast-track my order?

All orders are made and shipped as soon as possible in the order received. The only orders that are fast-tracked are for first responder, law enforcement, or military personnel with proper verification.

I have a custom idea that I would like made. Can you make it?

We love hearing new ideas and getting a challenge from our customers! We cannot guarantee that it can be done, but please call us and let us know what challenge you have in store for us and we will do our best to make it happen.

Do bulk orders get a discount?

Yes, for most orders over 10 items please call our customer service for pricing.

I want to pick up my order at your shop. Can I do that?

Yes, If you intend on picking up your order please call customer service to place your order so you can avoid shipping fees.

Do you offer any other colors or patterns?

Yes, we to have access to a wide variety of colors and patterns. Please give us a call for more information.